Click here to file a warranty claim
The Meister Cook Hot Hold® Dry Moist Food Warmer is warranted from date of shipment for one year to be free from defects in material or workmanship. Any Hot Hold® Dry Moist Food Warmer found to be defective in material or workmanship may be sent back to the company after authorization for, at Meister Cook’s option, repair or replacement. It is at Meister Cook’s sole discretion to either repair, replace defective parts, replace the defective warmer with a manufacturer refurbished warmer, or refund the original purchase price.
This Limited Warranty does not extend to any Hot Hold® Dry Moist Food Warmer which has been subjected to misuse, abuse, improper care, improper maintenance, improper storage, accident, damage in shipment, fire, floods, power changes, improper voltage, negligence, exposure to the elements or chemicals, alteration, improper repair, unauthorized repair or other hazards or acts of God that are beyond the control of Meister Cook.
This Limited Warranty does not apply, and shall not cover any products or equipment manufactured or sold by Meister Cook when such products or commercial equipment is installed or used in a residential or non-commercial application. Installations not within the applicable building or fire codes render this Limited Warranty and any responsibility or obligations associated therein null and void. This includes any damage, costs, or legal actions resulting from the installation of any Meister Cook commercial cooking equipment in a non-commercial application or installation, where the equipment is being used for applications other than those approved for by Meister Cook.
Meister Cook guarantees the correct mechanical operation of the equipment at the time of installation. Meister Cook makes no warranty, expressed or implied of food holding performance effect as subjective judgments, product variations and or customer caused machine conditions beyond Meister Cook’s ability to predict or control.
Meister Cook specifically does not warrant or guarantee or provide compensation for any lost production, lost product, lost labor or lost sales or other consequential damages that may occur as a result of equipment malfunction or failure. This disclaimer of liability for consequential damages applies whether the cause of malfunction or failure is otherwise covered by Meister Cook’s warranty or not.
This Limited Warranty is available only to the original purchaser of the product and is not transferable.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDED BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL THE COMPANY BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR LOSS.
This Limited Warranty shall be governed by the laws of the state of Indiana, USA, excluding their conflicts of law principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty.
Meister Cook, LLC
3217-A Stellhorn Road
Fort Wayne, Indiana 46815